We are passionate about good design, web standards, usability and accessibility. Working together you will find that we are a value-added partner to implement all or part of your online marketing strategy.

  • Strategy & Planning
  • Creative Design
  • Online Marketing
  • Ongoing Services

A Glimpse At Our Process

Plan
The planning phase kicks off the online business optimization process with the development of a written plan that acts as a reference guide for the duration of the project. Our team works with you to conceptualize the project and its goals and then builds the strategic plan. This phase concludes with plan approval by you, initiating the formal online business optimization process.
Design
The design phase includes the initial creation of the creative elements (such as branding, identity, graphics, page designs, etc.). Decisions about content, organization, and priority will be presented, discussed and refined. This phase concludes in a meeting to review and approve the designs prior to implementation.
Develop
The development phase covers coding website framework, page templates, site features, as well as any integration with 3rd party systems.
Quality Assurance
The quality assurance phase provides validation that the implemented components are consistent with the plan and working properly. Each component is thoroughly tested for both performance and functionality. This phase concludes with final approval to proceed with the launch phase.
Launch
The launch phase is the point at which we migrate from development to active testing. Once in production, we periodically track performance and verify that the strategy is progressing as planned.
Analyze
In the analysis phase, a review of experiment outcomes determines next actions. Our team evaluates your website in search of opportunities to modify content and navigation to streamline the user experience and make it easier to convert. This phase concludes with an assessment submitted for your consideration.
Act
The action phase starts by verifying that the plan outlined in the assessment supports the original goals and that the metrics generated are in line with expectations. The phase concludes with the implementation of approved changes to the website.

Pricing

We strongly believe in fair pricing with no surprises. While not the cheapest in the industry, our services cost a lot less than the larger studio alternatives. Our structure is setup in a way that allows us to offer the same service - excluding the corporate overheads, huge staff costs and broad luxuries - just the essentials.

Location

We're neither here nor there and enjoy working with people from around the world. If you want to get techincal our team of freelancers can be spotted around Toronto, Durham Region, and the Kawartha Lakes in Ontario Canada. Most often working from our home office, local cafe, park, etc. Where ever inspires creativity and fuels productivity.

programmer Scott Ramsay

Partner: ND Web Assist

Matt Gowan
Founder at ND Assist INC. / Sales

ND Assist INC. is a resource for practitioners of naturopathic medicine. We have partnered with Matt to launch ND Web Assist, online marketing and branding services specifically for Naturopathic Doctors. Learn More

How can we help you?

web designer Cory Marazzo

Founder

Cory Marazzo
Online Marketing Strategist / Web Designer

ItsaDesignThing.com was created initially as my personal portfolio but has since expanded to offer a wide range of creative and technical services, from design and branding, to development and marketing on the Internet.

I enjoy monitoring website performance in search of opportunities to improve user experience and conversion rates.

photographer Mandy Grieves

Account Manager

Mandy Grieves
Administration / Photographer

My primary focus is to keep everything in order and ensure deadlines are met. I enjoy helping to manage website content, taking photos, and also paying close attention to quality assurance.

programmer Scott Ramsay

Senior Developer

Scott Ramsay
Founder at Klever INC. / Programmer

A successful entrepreneur, Scott brings to the team over 15 years experience in web development and applicatation design. There are few technological hurdles that cannot be overcome.

Infrastructure Joshua Parkin

Senior Developer

Joshua Parkin
Founder at Klever INC. / Infrastructure

A veteran of multiple IT departments in the corporate world and a consultant for Deloitte, Josh allows us to provide a simple, no hassle web hosting solution. He keeps our servers healthy and secure.